The National Chamber of Exporters of Sri Lanka (“NCE”, “we”, “our” or “us”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how information may be collected, used and protected when you use the NCE website or contact us through it.
Information We Collect
We collect information that you provide directly to us through the website’s contact and membership enquiry forms, including:
- your name
- your company or organisation name
- your email address
- your telephone number
- the message or enquiry you send us
Like most websites, our web server and security tools may also record limited technical information automatically when you visit, such as:
- your IP address
- browser and device information
- the pages you visit
- the date and time of access
- the website that referred you
How We Use Information
Information collected through the website may be used to:
- respond to enquiries
- handle membership enquiries and applications
- provide NCE services
- communicate with you about NCE programmes, events and services related to your enquiry
- maintain and improve the website
- protect the website from misuse, fraud or security threats
- comply with applicable legal or regulatory obligations
We do not use personal information for purposes unrelated to the reason it was provided without an appropriate basis.
Contact Forms and Enquiries
When you submit a form on the NCE website, your details are sent to NCE by email and a copy is kept securely on the website so that your enquiry can be answered and followed up. The information you provide is used to respond to your enquiry or provide the service you asked about.
Please do not submit passwords, banking details, authentication codes or other sensitive credentials through website forms.
Membership and Service Information
Where you provide information in connection with NCE membership, Certificate of Origin services, the Certificate of Ethical Trading, programmes, events or other Chamber services, the information may be used to process and administer the relevant request.
Additional information may be requested where necessary to provide a particular service.
Website Analytics
The NCE website does not currently use Google Analytics or other third-party analytics or advertising tools. If we introduce such tools in future, we will update this Privacy Policy.
Cookies
The website does not use cookies for analytics or advertising. Cookies are used only where needed for the website to work securely, for example when NCE staff sign in to manage the website. Our hosting and security services may also set strictly necessary cookies to protect the website from misuse.
Embedded content from other services, such as the map on our Contact Us page, may set its own cookies (see below).
Sharing of Information
NCE does not sell personal information.
Information may be shared only where reasonably necessary with:
- service providers that support the operation of the website, such as technology, hosting and email providers
- professional advisers
- relevant authorities where required by law
- third parties involved in providing a service you have requested
Where NCE introduces a member to an external consultant or service provider, the handling of information by that third party may be subject to their own privacy practices.
Third-Party Services and Links
Our Contact Us page includes an embedded Google map. When the map loads, Google receives technical information such as your IP address and may set cookies, under the Google Privacy Policy.
The website also contains links to external websites, including member and partner websites and NCE’s social media pages. NCE is not responsible for the privacy practices or content of third-party websites. Please review the privacy policies of those websites when you leave the NCE website.
Data Security
NCE takes reasonable administrative and technical measures to protect information against:
- unauthorised access
- loss
- misuse
- alteration
- disclosure
However, no internet-based system can guarantee absolute security.
Data Retention
Personal information is retained only for as long as reasonably required for the purpose for which it was collected, including operational, legal, regulatory or record-keeping requirements.
Your Information
You may contact NCE if you wish to:
- request access to personal information held about you
- request correction of inaccurate information
- request deletion where appropriate and legally permitted
- raise a privacy concern
Requests may be subject to identity verification and applicable legal requirements.
Children
The NCE website and services are intended primarily for businesses, exporters and professional users. The website is not designed to knowingly collect personal information from children.
Changes to This Privacy Policy
NCE may update this Privacy Policy from time to time to reflect changes to:
- website functionality
- services
- legal requirements
- privacy practices
The updated version will be published on this page.
Contact Us
For questions about this Privacy Policy or the handling of your personal information, please use the details on our Contact Us page.